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Your satisfaction is important to us, and we are committed to ensuring the quality of our products.

Please contact us using the form below if you have any concerns about your ProLon^® products or services.

Healthy Start Commitment

Do not use ProLon if:

During this period of COVID-19, if you are over 65 years of age, or are in a high-risk category.
If you have a diagnosis of or are on a prescription for diabetes (type 1 or type 2), cancer, or congestive heart failure, or you have a history of fainting, fast only with the approval and supervision of a healthcare practitioner.
If you have a fever, cough, diarrhea, signs of an active infection, or are at risk for a repetitive infection.
You are underweight, pregnant, or breastfeeding.
If you have a known, diagnosed, or suspected eating disorder.
You are under 18 years of age over the age of 70.
You have dietary restrictions
You are allergic to nuts, inulin, oats, sesame, celery/celeriac, or other ingredients in the product. Please check if you are allergic to any of the ingredients.

ProLon is a very low calorie diet designed to support fasting. Not everyone should fast.

If you have any pre-existing conditions or are taking any prescription medications, consult your healthcare provider before starting fast.
Do not start a fast if you may have an infection or may be at risk for a repetitive infection; are underweight, pregnant, breastfeeding; have a known, diagnosed or suspected eating disorder; or have dietary restrictions.
If you are under 18 or over 70, consult your healthcare provider about fasting.

If you are a patient enrolling in the ProLon Professional Program, by using the QR code or purchasing from this website using your healthcare professional’s code or information, you are identifying as a patient. As part of the program, you agree to participate in coaching; receipt of educational materials through coaching, text messages, and/or email; and provision of a report back to your healthcare provider regarding your participation.

Healthy Start Commitment

By clicking on the box, you agree that you have read and can adhere to this Healthy Start Commitment.